We hope you’ll love your purchases, but in case you need to make a return or exchange, our policy is:
Online Return Policy:
We will not accept an exchange or return on a damaged item after the five (5) day period.
Darling State Of Mind reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the thirty (30) day return policy and guidelines. The items can be sent back to you with a return fee and no credit will be given.
Please note that our Brick and Mortar Return Policy is different than our Online Return Policy based on the turnover of inventory.
Each item is photographed at it's very best to display accurate colors, measurements, and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color.
Please place a new order online for the items you wish to exchange within 30 days of ordering your previous order. This will ensure your items do not sell out before we have received your return. A full refund will be given for exchanges ONLY for a different size or color in the same item. Please write the NEW order number for the exchanged item on the bottom of the receipt you are sending back with the merchandise. All other returns will be issued store credit.
**PLEASE KEEP YOUR TRACKING INFORMATION**
You are responsible for tracking your return package. Once it is received back to us, please allow five (5) business days for processing. You will receive an email confirmation of Online Credit.
Local Return Instructions:
Local Returns can be dropped off at our Westport Village or Middletown location, where it will be transferred to our online warehouse.
A refund will be given within five (5) days, followed by an email confirmation.