Orders & Payment

We accept the following methods of payment: Visa, MasterCard, American Express, Discover, Darling State of Mind Gift Cards and Merchandise Credits. Please note that we don't accept cash, personal checks, or money orders for online purchases. We also don't ship orders C.O.D. We ship to all U.S. states, territories, APOs and FPOs.  We currently do not offer international shipping. For further information, contact Customer Service at 502-526-1021 or at info@darlingstateofmind.com.


Placing An Order Online:

At the end of your checkout process, you'll see a confirmation page notifying you that your order is being processed. We encourage you to print this message for your records. When you’ve completed checking out online, you will receive an email confirmation of your order. You can check the status of your order by visiting the "Order Status" section at the bottom of the website. Your order will normally ship within 48 hours.


Sales Tax Information:

We are required by law to collect state sales tax on orders being shipped to the following state - KY. Sales tax will be assessed on the total purchase*, including shipping/handling charges (as required). If you have questions regarding sales tax, please feel free to contact Customer Service at 502-526-1021 or at info@darlingstateofmind.com.


*Purchases paid for using Online Gift Cards are subject to applicable sales tax. No sales tax is charged when purchasing Online Gift Cards.


Order Totals & Backorder Charges:

The order total on your checkout page includes all items ordered, plus shipping and handling, discounts, coupons and any applicable taxes charged. Sometimes the invoice total included in your package may vary if an item becomes unavailable or goes on backorder. Taxes, shipping and handling or charges are adjusted according to the actual items shipped. Your credit card will only be charged for the items that are shipped.


Pricing Issues:

Check the offer disclaimers carefully. Sometimes only specific colors or sizes are offered at reduced prices. If you believe you haven’t received the correct price on a product, please contact Customer Care or email us at info@darlingstateofmind.com for assistance within 7 days of your purchase. Please note that there are certain items where discounts do not apply. You can find these product exclusions on the product description pages.